Policies & Procedures
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Read the full HSS Code of Conduct here.
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View our anti-bullying procedures here.
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Youth registration cancellations for weekly school-year classes during must be submitted in writing via email before March 1st. Families who cancel before March 1st will have their registration stopped and receive a prorated refund for any remaining payment cycles.
After March 1st, no refunds will be issued. Our program is billed over 10 payment cycles, and families who notify us of a withdrawal on or after March 1st will continue to be billed for the remaining scheduled payments, regardless of the child's attendance. This policy is intended to promote a full academic year commitment and protect our small business. We encourage families to notify us as early as possible if they anticipate withdrawing from the program.
*updated July 2026 -
Cancellations must be submitted in writing via email before June 1st for a 50% refund. Families who cancel after June 1st will receive no refund, due to the small class size of our programming.
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No refunds are available for adult drop-in classes.